phpearn Privacy Policy
Your privacy matters to us. This Privacy Policy explains how phpearn collects, uses, stores, and protects the personal information you share with us when you use our platform. We are committed to keeping your data safe and handling it responsibly under Philippine law.
Introduction
Welcome to the phpearn Privacy Policy. phpearn ("we," "us," "our") operates the online gaming platform accessible at phpearn.net and is committed to protecting the personal information of every Player, visitor, and user who interacts with our services.
This Privacy Policy has been prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, along with its Implementing Rules and Regulations and the guidelines issued by the National Privacy Commission (NPC). As a platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond, we take our data privacy obligations seriously.
By accessing or using the phpearn platform in any way — including browsing, registering an account, making a deposit, placing a wager, or contacting our support team — you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal information as described herein.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, all of which form part of your agreement with phpearn.
Information We Collect
phpearn collects personal information in several ways: directly from you when you register or interact with our platform, automatically through your use of our website, and occasionally from third-party sources where permitted by law. The categories of personal information we collect include:
Account Registration Data
- Full legal name as it appears on your government-issued ID;
- Date of birth (for age verification in compliance with the 21+ requirement);
- Residential address including barangay, city, province, and postal code;
- Mobile phone number registered in the Philippines;
- Valid email address;
- Username and encrypted account password.
Identity Verification (KYC) Data
- Copies of government-issued photo identification (PhilSys National ID, Passport, Driver's License, UMID, SSS ID, Voter's ID, or PRC ID);
- Proof of residential address (utility bill, bank statement, or barangay certificate dated within three months);
- Selfie or live photo for facial verification where required;
- Source of funds documentation where transaction thresholds trigger enhanced due diligence.
Financial Transaction Data
- GCash or Maya mobile wallet number;
- Bank account details (BPI, BDO, UnionBank, Metrobank) where used for transactions;
- Deposit and withdrawal history, amounts, timestamps, and reference numbers;
- Cryptocurrency wallet address for USDT TRC20 transactions.
Gaming Activity Data
- Game session logs including titles played, wagers placed, outcomes, and session durations;
- Bonus and promotion usage history;
- Responsible gaming tool settings (deposit limits, session limits, self-exclusion requests).
Technical & Device Data
- IP address and approximate geographic location;
- Device type, operating system, browser type, and version;
- Cookie identifiers and session tokens;
- Referring website URL where applicable.
Communications Data
- Records of correspondence with our customer support team via live chat or email;
- Survey or feedback responses submitted voluntarily.
How We Use Your Data
phpearn processes your personal information only for lawful, specified, and legitimate purposes directly related to providing you with a safe, compliant, and enjoyable gaming experience. The specific purposes for which we use your data are set out in the table below:
| Purpose | Legal Basis |
|---|---|
| Account creation, authentication, and management | Performance of contract |
| Age and identity verification (KYC) as required by PAGCOR and AMLC | Legal obligation |
| Processing deposits, withdrawals, and financial transactions | Performance of contract |
| Detecting and preventing fraud, money laundering, and cheating | Legal obligation / Legitimate interest |
| Providing customer support and resolving disputes | Performance of contract |
| Sending transactional notifications (deposit confirmations, withdrawal updates) | Performance of contract |
| Sending promotional communications about bonuses and offers (with your consent) | Consent |
| Administering responsible gaming tools and monitoring for problem gambling indicators | Legal obligation / Legitimate interest |
| Compliance with PAGCOR regulatory reporting requirements | Legal obligation |
| Improving platform functionality through analytics and usage data | Legitimate interest |
phpearn does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where such processing is required to fulfill our legal obligations under Philippine anti-money laundering law.
Sharing Your Information
phpearn does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the following limited and necessary circumstances:
- Payment processors and e-wallet providers: GCash, Maya, BPI, BDO, UnionBank, Metrobank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20 processors receive transaction data strictly necessary to process your deposits and withdrawals;
- Identity verification services: Third-party KYC and document verification providers who process your identification documents on our behalf under strict data processing agreements;
- Game content providers: Licensed game studios and live dealer platform suppliers who may receive anonymized session data for game delivery and RNG certification purposes;
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities where disclosure is required by law, court order, or regulatory directive;
- Fraud prevention and security services: Third-party providers who assist phpearn in detecting fraudulent account activity, collusion, and platform abuse;
- Professional advisers: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations.
All third parties with whom phpearn shares personal data are contractually required to handle that data in accordance with the Data Privacy Act of 2012 and to use it only for the specified purpose of the engagement.
Cookies & Tracking Technologies
phpearn uses cookies and similar tracking technologies to operate the platform securely, remember your preferences, and understand how players use our services. The types of cookies we use are described below:
- Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens, security cookies, and load balancing identifiers. These cookies cannot be disabled without affecting your ability to use the platform;
- Functional Cookies: Remember your language preference, last-played game category, and responsible gaming tool settings to personalize your experience;
- Analytics Cookies: Collect anonymized data about how players navigate the phpearn platform — pages visited, time spent, and features used — to help us improve the service;
- Fraud Prevention Cookies: Help us identify suspicious behavior, detect automated bots, and protect the platform from abuse.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the phpearn platform, including your ability to maintain a logged-in session. phpearn does not use third-party advertising cookies or tracking pixels that share your data with external advertising networks.
Data Retention
phpearn retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. Our standard retention periods are as follows:
- Account and KYC records: Retained for a minimum of five (5) years following account closure, in compliance with Anti-Money Laundering Act (AMLA) requirements and PAGCOR record-keeping obligations;
- Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction;
- Gaming activity logs: Retained for three (3) years for responsible gaming monitoring and dispute resolution purposes;
- Customer support communications: Retained for two (2) years from the date of the last interaction;
- Marketing consent records: Retained for as long as your consent remains active, plus one (1) year following withdrawal of consent or account closure.
Upon expiry of the applicable retention period, phpearn will securely destroy or anonymize your personal information in accordance with NPC-approved data disposal procedures.
Data Security
phpearn implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. Our security infrastructure includes:
- Transport Layer Security (TLS 1.2 or higher) encryption for all data transmitted between your device and the phpearn platform;
- AES-256 encryption for sensitive data stored in our databases, including KYC documents and payment method details;
- Multi-factor authentication options for player account access;
- Role-based access controls limiting phpearn staff access to personal data on a strict need-to-know basis;
- Regular third-party penetration testing and security audits of our platform infrastructure;
- Dedicated data breach response procedures aligned with NPC notification requirements.
While phpearn takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your phpearn login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Your Rights Under the Data Privacy Act
As a data subject under Republic Act No. 10173, you have the following rights in relation to your personal information held by phpearn. You may exercise any of these rights by contacting our Data Protection Officer at the address listed in Section 12 of this policy.
Right to Access
Request a copy of the personal information phpearn holds about you and information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you without unreasonable delay.
Right to Erasure
Request deletion of your personal data where retention is no longer necessary and no legal obligation requires us to keep it.
Right to Object
Object to the processing of your personal data for direct marketing or where processing is based on our legitimate interests.
Right to Portability
Receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
Right to Damages
Claim compensation where you have suffered damages as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data.
phpearn will respond to verifiable data subject requests within fifteen (15) business days of receipt. We may need to verify your identity before processing your request. If you are unsatisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Minors & Age Policy
The phpearn platform is strictly for persons aged 21 years and above. We do not knowingly collect personal information from individuals under the age of 21. In the Philippines, participation in online gambling by persons under 21 is prohibited by law.
During the account registration process, phpearn collects your date of birth and verifies it against government-issued identification documents submitted during KYC. Any account found to belong to a person under 21 years of age will be immediately suspended, all associated balances will be forfeited, and the matter will be reported to PAGCOR as required by regulatory guidelines.
If you are a parent or guardian and believe that a minor in your care has registered a phpearn account, please contact our support team immediately. We will investigate the matter and take prompt action to close the account and return any real-money deposits where verification confirms a minor was involved.
Cross-Border Data Transfers
Some of phpearn's service providers — including game content suppliers, cloud infrastructure providers, and KYC verification services — may process your personal data in countries outside the Philippines. Where such cross-border data transfers occur, phpearn ensures that:
- The recipient country provides an adequate level of data protection as determined by the NPC, or
- Appropriate contractual safeguards are in place, including data processing agreements that impose obligations equivalent to those required under the Data Privacy Act of 2012, or
- The transfer is necessary for the performance of a contract between you and phpearn (e.g., processing a GCash withdrawal via an international payment gateway).
phpearn does not transfer your personal data to jurisdictions that do not provide adequate privacy protections without first implementing appropriate safeguards and, where required, obtaining your explicit consent.
Changes to This Privacy Policy
phpearn reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Players via the email address associated with their account and/or via a notice prominently displayed on the phpearn platform no less than seven (7) days prior to the effective date of the change.
The most current version of this Privacy Policy will always be available on this page. The "Last Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the phpearn platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Contact Our Data Protection Officer
phpearn has appointed a Data Protection Officer (DPO) in compliance with Section 21 of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact our DPO through the following channels:
Email our Data Protection Officer at: [email protected]
Please include "Data Privacy Request" in your subject line along with your registered account username and a clear description of your request or concern. Our DPO will acknowledge receipt of your communication within three (3) business days and provide a substantive response within fifteen (15) business days.
If you believe phpearn has not adequately addressed your privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines at privacy.gov.ph.
How phpearn Protects Your Privacy
We take a proactive approach to data protection — not just because the law requires it, but because we believe every phpearn player deserves to feel genuinely safe on our platform.
End-to-End Encryption
All data exchanged between your device and the phpearn platform is protected by TLS 1.2+ encryption. Your KYC documents and payment details are stored using AES-256 encryption — the same standard used by banks across the Philippines.
Strict KYC Controls
phpearn's identity verification process protects both you and the platform. KYC ensures your account can only be accessed and withdrawn from by you, keeping your funds secure and compliant with PAGCOR and AMLC requirements.
DPA 2012 Compliant
Our privacy practices are fully aligned with Republic Act 10173 — the Data Privacy Act of 2012 — and the regulations of the National Privacy Commission. We maintain a registered Data Protection Officer to oversee all compliance matters.
No Data Selling
phpearn will never sell, rent, or trade your personal information to third-party marketers or advertisers. Your data is used solely to provide and improve our services to you — nothing more.
You Control Your Data
Under the Data Privacy Act, you have the right to access, correct, delete, and port your personal data at any time. Simply contact our Data Protection Officer and we will process your request within 15 business days.
Breach Response Plan
phpearn maintains a formal data breach response procedure. In the unlikely event of a security incident affecting your personal data, we will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
Your Privacy is Safe at phpearn
Now that you know how phpearn handles your personal data, you can enjoy our slots, live dealer games, bingo, lottery, and sports betting knowing your information is in safe hands. Over 1,200 games are waiting for you — play smart, play safe.
For players 21 years old and above only. Please game responsibly.